Client Support

As a Starhome Mach customer you expect and deserve responsive technical support, wherever you are located and whatever services and solutions you are working with. Starhome Mach provides 24×7, global support services, to ensure that we can respond quickly to your needs, in an increasingly real-time commercial environment.

Whether we’re watching your roaming data round-the-clock with ‘hands and eyes’ support, configuring a new roaming tariff for you or installing on-site equipment such as Steering of Roaming, you can rely on the highest standards of technical assistance at all times.

FOR NETWORK SOLUTIONS RELATED QUESTIONS OR SUPPORT:

GSOC provide reporting, monitoring and maintenance to over 200 operators worldwide, many of whom have already chosen Starhome Mach's Managed Services.

FOR CLEARING SOLUTIONS RELATED QUESTIONS OR SUPPORT:

Customer Business Support (CBS) is available on a 24x7 basis, to ensure that our expertise is available for your business, with experienced staff and world class infrastructure, for your peace of mind.