The ability to detect 100% of silent and low usage roamers in real time is a key factor in capitalizing on this new source of revenue. Offering lower priced incentives and attractive roaming rates will promote data roaming usage.
You can empower silent and low-usage roamers by offering customized data roaming packages to meet their individual needs. Simple and easy to understand tariff plans, together with warning thresholds in real time, can have a positive impact on usage by increasing confidence. Moreover, providing subscribers with complete control to manage their data roaming charges will help to eliminate bill shock.
The Starhome Mach Solution
The Silent Roamers solution incorporates real-time data exchange files with network information to tackle silent roamers and low usage segments in four basic steps.